Square runs the counter. Let it talk to the rest.
Square takes the payment and holds the customer list. We join it to your CRM and your job system, so the follow-ups go out, the records agree, and the AI knows who it's talking to.
Square, joined to everything else.
Every build is quoted before it starts, and starts read-only.
Customers into the CRM
Square customers, purchases and appointments kept in step with your CRM, so nobody keeps two lists.
AI that knows the customer
Voice and chat agents that can see what someone bought or booked before they answer.
Follow-ups after the sale
A service reminder, a review request or a how-did-it-go text, only to people who agreed to hear from you.
Counter and jobs in one view
Counter sales from Square beside job revenue from your job system, so the numbers tell one story.
Parts stock for ServiceM8 businesses
POS Sync keeps your ServiceM8 parts in Square and takes them off when a job is completed. In pilot now.
POS Sync →Built to Square's rules
Square's developer terms need your consent before copies of your data are kept, and deletion when access is revoked. We build to both.
HighLevel's built-in Square connection handles payments only. Customers, sales and appointments need a proper sync, and that's the part we build.
You approve. AI earns its way in.
Every build starts small and read-only, and gets write access one step at a time.
Dry run first
Every tool shows what it would change, and changes nothing until a person says yes.
You approve what matters
Quotes, refunds, anything sent under your name: a person signs off before it goes.
Customers know it's AI
Chat and voice agents say they are AI, offer a person, and announce recording before a call is recorded.
Your data stays yours
It lives in your own Simpro, ServiceM8, CRM and AI accounts. Nothing is copied into a system we own.
Built to Australian rules
Call-recording consent, the Spam Act for texts and email, the Do Not Call Register for AI voices, and no AI-written reviews.
Handed over properly
Every build ends with an AI policy and a register of the AI tools you use, with one named owner.
General information, not legal advice.
One job first. Measured.
We don't start with a platform. We start with the task that eats the most hours, and prove it.
- 01
A fifteen-minute call
Which job eats your week? Which system holds it? We tell you straight if AI is the wrong tool.
- 02
We time it
Minutes per task, on your own jobs, before anything changes. That number is what we have to beat.
- 03
We build one thing
It runs as a dry run first. You see every change it would make, and you approve it.
- 04
We train the people who use it
Role by role, on your own system, with your own jobs. The go-to person in the office first.
- 05
A month later, we check
Is the task faster? Who still uses it? What needs changing? Then we pick the next job.
Every build is quoted before it starts. No platform plans, no lock-in.
Square questions.
Do you resell Square?+
No. You keep your own Square account and plan. We connect it and set up the AI around it.
Square has no jobs or quotes. Does that matter?+
For a repair or trade business, yes: Square handles the counter, not the job. That's why we join it to a job system such as ServiceM8 or Simpro rather than ask Square to do everything.
Which Square plan do we need?+
It depends on what you want joined up. We'll check your plan on the call before quoting.
The systems around Square.
We don't replace what you run. We wire AI into it, connect it to what sits beside it, and train the people who use it.
Simpro
Implementation, Simpro Lightning set-up and team training, plus the connections around it.
See how →ServiceM8
AI and automations around the job: enquiries in, calls on the job, invoices out.
See how →GoHighLevel
HighLevel set up for a trade business: workflows, funnels, pipelines and the AI, joined to your job system.
See how →Lana
The whole of Lana set up properly: workflows, forms, campaigns, the AI receptionist and chat.
See how →Lightspeed
Years of Lightspeed customers and opt-ins, put to work: follow-ups, answers and AI that knows what they bought.
See how →Shopify
Orders and customers joined to your CRM and job system, with follow-ups and order answers from your own store.
See how →Neto
Orders, customers, stock and product answers, joined up by people who run a Neto store themselves.
See how →Voice, chat and IVR
An AI receptionist, website and social chat, and a phone menu that routes calls.
See how →Claude for business
Claude set up for your team: your documents, your jobs, your rules.
See how →ChatGPT for business
ChatGPT set up properly for the whole team, with safe connections and rules everyone follows.
See how →Team training
Simpro, ServiceM8 and AI training your team will still use in a month.
See how →Find the hours first.
Fifteen minutes, no pitch deck. Tell us which job eats your week and we'll tell you whether AI is the answer yet.
Hayden Nosatti · Leadout · Sydney