Simpro

Get more out of Simpro, and its AI.

We implement and optimise Simpro, set up Simpro Lightning, train your team on both, and connect Simpro to the systems around it. Hayden has spent the past year implementing Simpro for electrical and other trade contractors.

Implementation · Lightning set-up · Simpro training
What we do

Simpro, set up the way you actually work.

A Simpro that fits how you quote, schedule and invoice saves the office hours every week. One that doesn't makes more work.

Implementation and new builds

Cost centres, pre-builds, quote templates, custom forms and the reports you'll actually read, built around how you work.

Health check and optimisation

For a Simpro that's been running a while: what slows the office down, what nobody uses, and what to fix first.

Reporting

Dashboards across jobs, salespeople and cost centres, and across companies for groups. One version of the numbers.

Simpro Lightning set-up

JustAsk and the agents switched on with sensible settings, and each role shown what to ask them.

Connections through the Simpro API

Website enquiries into Simpro leads, the CRM kept in step, jobs checked against Xero. Quoted per build, read-only first.

Simpro training

Half-day or full-day sessions over video for office staff, estimators, project managers and technicians, from first-timer to super user, with notes and a to-do list after each.

Simpro says Simpro Lightning brings Cooper, JustAsk for plain-English questions over your Simpro data, and agents such as FieldReady and JobScribe, all working inside Simpro. We help you switch them on properly, and connect what sits outside.

Where the hours still go

Simpro runs the job. The gaps run you.

The time a Simpro business loses is usually outside Simpro, or in the handover to it.

Enquiries retyped into Simpro

A website form or a Facebook message, copied into a lead by hand, or lost.

Quotes nobody follows up

Sent and forgotten until the customer has gone elsewhere.

Calls that never reach the job

The site details from a phone call, still in someone's notebook.

A team half-trained on the system

Everyone using a different part of Simpro, a different way.

A trade counter with a monitor showing booking calendars
The office, where the handovers happen
Safe by design

You approve. AI earns its way in.

Every build starts small and read-only, and gets write access one step at a time.

Dry run first

Every tool shows what it would change, and changes nothing until a person says yes.

You approve what matters

Quotes, refunds, anything sent under your name: a person signs off before it goes.

Customers know it's AI

Chat and voice agents say they are AI, offer a person, and announce recording before a call is recorded.

Your data stays yours

It lives in your own Simpro, ServiceM8, CRM and AI accounts. Nothing is copied into a system we own.

Built to Australian rules

Call-recording consent, the Spam Act for texts and email, the Do Not Call Register for AI voices, and no AI-written reviews.

Handed over properly

Every build ends with an AI policy and a register of the AI tools you use, with one named owner.

General information, not legal advice.

How it starts

One job first. Measured.

We don't start with a platform. We start with the task that eats the most hours, and prove it.

  1. 01

    A fifteen-minute call

    Which job eats your week? Which system holds it? We tell you straight if AI is the wrong tool.

  2. 02

    We time it

    Minutes per task, on your own jobs, before anything changes. That number is what we have to beat.

  3. 03

    We build one thing

    It runs as a dry run first. You see every change it would make, and you approve it.

  4. 04

    We train the people who use it

    Role by role, on your own system, with your own jobs. The go-to person in the office first.

  5. 05

    A month later, we check

    Is the task faster? Who still uses it? What needs changing? Then we pick the next job.

Every build is quoted before it starts. No platform plans, no lock-in.

Questions

Simpro questions.

Do you resell Simpro?

No. You buy Simpro from Simpro. We implement, optimise and train.

Does Simpro Lightning cost extra?

Simpro sells Lightning as a paid upgrade. We'll help you work out whether it pays for your team before you switch it on.

We are moving to Simpro from another system. Can you help?

Yes. We plan the build around how you work, bring across what you need, and train the team before you go live.

Can AI read our Simpro data safely?

Simpro's own JustAsk works inside Simpro, under Simpro's permissions. Anything we connect from outside starts read-only, with each login limited to what its role needs.

Systems

The systems around Simpro.

We don't replace what you run. We wire AI into it, connect it to what sits beside it, and train the people who use it.

Book a call

Find the hours first.

Fifteen minutes, no pitch deck. Tell us which job eats your week and we'll tell you whether AI is the answer yet.

Hayden Nosatti · Leadout · Sydney