HighLevel AI, set up for a trade business.
HighLevel ships a lot of AI: Voice AI, Conversation AI, Reviews AI, the Workflow AI Builder and more. We run HighLevel ourselves, and it runs the phones, chat and follow-up at Tune Cycles. We set it up for trades and workshops, joined to your job system, with you approving what goes out.
Running HighLevel at Tune Cycles · SydneyWhat we have built in HighLevel.
All of it live at Tune Cycles, all of it joined to ServiceM8.
An after-hours voice agent
Answers when the workshop is closed, knows the caller and their bikes on file, texts the right link and books a callback for the right person.
Chat trained on the business
Website, Facebook and Instagram chat answering from a written document of the business's own services and policies.
A phone menu that routes
An IVR that sends sales, service and after-hours calls to the right person or the right agent.
Pipelines that follow the job
Opportunities that move when the job moves in ServiceM8, with the value stamped from the quote.
Calendars fed by the job system
Round-robin booking calendars that only offer time the team really has.
Claude working in HighLevel
HighLevel's MCP connection and our own command-line tool let Claude read and work in the account, with every change waiting for a yes.
Marketing texts and emails only go to contacts with recorded consent, and every SMS build accounts for the Sender ID Register that started on 1 July 2026.
Workflows, funnels and the rest.
AI is one part of HighLevel. We build the rest of it for trades too, so the AI sits on something solid.
Workflows
Automations that move a lead from enquiry to booked job: tags, waits, tasks, texts and handovers, tested before they go live.
Funnels and websites
Landing pages and booking funnels that load fast and send every enquiry into the right pipeline.
Forms and surveys
Quote request, booking and intake forms that tag the contact and start the right workflow.
Pipelines
Stages that match how you quote and win work, kept in step with your job system.
Calendars
Round-robin booking calendars with real availability, buffers and reminders.
Email and SMS campaigns
Newsletters and campaigns to people who opted in, with sender ID and a working unsubscribe.
Review requests
A neutral request after a finished job. Never an AI-written review.
Payment links and reminders
Where your job system doesn't already chase it, a link to pay and a polite reminder.
Snapshots
Your build saved as a snapshot, so a second location or a rebuild starts from what works.
At Tune Cycles that means workflows for job updates and after-hours callbacks, booking calendars fed by ServiceM8, website forms that land in the right pipeline, and email campaigns, all from the one account.
You approve. AI earns its way in.
Every build starts small and read-only, and gets write access one step at a time.
Dry run first
Every tool shows what it would change, and changes nothing until a person says yes.
You approve what matters
Quotes, refunds, anything sent under your name: a person signs off before it goes.
Customers know it's AI
Chat and voice agents say they are AI, offer a person, and announce recording before a call is recorded.
Your data stays yours
It lives in your own Simpro, ServiceM8, CRM and AI accounts. Nothing is copied into a system we own.
Built to Australian rules
Call-recording consent, the Spam Act for texts and email, the Do Not Call Register for AI voices, and no AI-written reviews.
Handed over properly
Every build ends with an AI policy and a register of the AI tools you use, with one named owner.
General information, not legal advice.
One job first. Measured.
We don't start with a platform. We start with the task that eats the most hours, and prove it.
- 01
A fifteen-minute call
Which job eats your week? Which system holds it? We tell you straight if AI is the wrong tool.
- 02
We time it
Minutes per task, on your own jobs, before anything changes. That number is what we have to beat.
- 03
We build one thing
It runs as a dry run first. You see every change it would make, and you approve it.
- 04
We train the people who use it
Role by role, on your own system, with your own jobs. The go-to person in the office first.
- 05
A month later, we check
Is the task faster? Who still uses it? What needs changing? Then we pick the next job.
Every build is quoted before it starts. No platform plans, no lock-in.
HighLevel questions.
Do you resell HighLevel?+
No. You run your own HighLevel account. We set up the AI inside it, connect it to your job system and train your team.
We already have an agency in HighLevel.+
That works. We can focus on the AI and the job-system connection and leave the rest with them.
Which HighLevel AI should we turn on first?+
Usually the one that answers the phone or the chat when nobody can, because missed enquiries are the most expensive gap. We decide on the call.
The systems around HighLevel.
We don't replace what you run. We wire AI into it, connect it to what sits beside it, and train the people who use it.
Simpro
Implementation, Simpro Lightning set-up and team training, plus the connections around it.
See how →ServiceM8
AI and automations around the job: enquiries in, calls on the job, invoices out.
See how →Lana
The whole of Lana set up properly: workflows, forms, campaigns, the AI receptionist and chat.
See how →Square POS
Square customers, sales and appointments joined to your CRM, so follow-ups go out and the AI knows who it is talking to.
See how →Lightspeed
Years of Lightspeed customers and opt-ins, put to work: follow-ups, answers and AI that knows what they bought.
See how →Shopify
Orders and customers joined to your CRM and job system, with follow-ups and order answers from your own store.
See how →Neto
Orders, customers, stock and product answers, joined up by people who run a Neto store themselves.
See how →Voice, chat and IVR
An AI receptionist, website and social chat, and a phone menu that routes calls.
See how →Claude for business
Claude set up for your team: your documents, your jobs, your rules.
See how →ChatGPT for business
ChatGPT set up properly for the whole team, with safe connections and rules everyone follows.
See how →Team training
Simpro, ServiceM8 and AI training your team will still use in a month.
See how →Find the hours first.
Fifteen minutes, no pitch deck. Tell us which job eats your week and we'll tell you whether AI is the answer yet.
Hayden Nosatti · Leadout · Sydney